Sr. Manager, Training & Consulting
Dietary Supplements and Cosmetics/Personal Care, NSF

Casey E. Coy is currently Senior Manager for the Training and Consulting program of NSF Health Sciences, LLC., supporting the dietary supplement, cosmetic and personal care industries. Her responsibilities include managing a team of technical project managers, trainers and consultants to provide regulatory compliance solutions for a variety of customers in the areas of Dietary Supplements and Cosmetics and Personal Care.

Casey brings nearly 20 years of NSF experience to NSF having held positions in Toxicology Services, Microbiology, Molecular Biology, Program Development, Training and Education and Business Management in the areas of water, food, dietary supplements, pharmaceuticals, medical devices, cosmetics and personal care. In her current position, Casey works with a team of retailers and manufacturers to develop and implement 3rd party auditing programs, training, consulting, testing and certification services for cosmetic and personal care manufacturers. She works with industry experts and trade groups to assist clients in obtaining and maintaining regulatory compliance with the applicable regulations and develop plans for continuous improvement.

Casey’s areas of expertise include microbiological and molecular testing of dietary supplements and various food products, development and validation of new methods to various product matrices, and technical support for clients in relation to various testing needs. She has had experience working with methodologies including AOAC, USP, ASTM, APHA Compendium of Methods for the Microbiological Examination of Foods, and FDA-Bacteriological Analytical Manual. Casey also belongs to the American Society of Microbiology (ASM) and the American Society for Biochemistry and Molecular Biology (ASBMB). Casey also has experience with food allergen testing via ELISA and PCR methodologies and current FDA regulations.

Casey has a strong understanding of the basic regulatory requirements within 21 CFR 210 & 211, ICH Q10, 21 CFR 820, ISO 13485, and ISO 22716, and works with NSF’s internal and external experts to ensure customers are evaluated to these requirements in consistent and thorough manner. Casey also has extensive knowledge in the various regulatory requirements according to the 21 CFR 111 Good Manufacturing Practices for Dietary Supplements and any required testing associated with the regulations. She provided GMP consulting and coordinated GAP audits according to the 21 CFR 111 GMPs. She also developed and managed the DSQP (Dietary Supplement Quality Professional) Training program, which consists of a series of 12 modules focused on compliance to 21 CFR 111.

Casey also acted as the Program Manager for the Global Retailer Manufacturer Alliance (GRMA) from September 2014 to January 2018 to facilitate the formation of the GRMA and develop consensus-based standards in the areas of dietary supplements, cosmetics, medical devices and over-the-counter drugs to ensure store brand products are manufactured according to Good Manufacturing Practices (GMPs) while meeting retailer expectations of quality and safety.


16 March 2022